Job Opportunities

Charity Shop Manager – Job Share

Two positions available

18 hours over three days – including alternate Saturday’s.

Hourly rate of £11.50

The Gate trading purpose:

  • To maximise and generate as much income as possible to help overcome poverty and suffering in Clackmannanshire.
  • To provide a sustainable and ethical recycling option for the community.

Our Charity shop has been open for business since 2021, helping us to raise vital funds and increasing public awareness of what we do for the community. We are proud to say that we can re-use or recycle more than 90% of donated items.

Role of our shop managers:

To be commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create an energised work environment.

Shop managers are essential for the success of the charity shop and can make a real difference. We like our volunteers to feel empowered and proficient in carrying out the managers tasks including running of the shop in the managers absence. With the ability to delegate and communicate to teams, managers are creative and always looking for ways to attract new supporters and donors every day.  

Person specification:

Experience, Knowledge & Competencies Essential For this role

Working in and or managing a charity shop or retail environment


Enabling others


Relationship building

Significant leadership qualities and experience.

Ability to build, retain and develop a team.

Strong drive to achieve results through others.

Ability to delegate, coach and listen.

Enjoys working with people and has a friendly and approachable manner.

Ability to manage time under conflicting priorities.

Ability to demonstrate resilience to the everyday pressures that come with the role.

Excellent communication skills.

Ability to motivate self and others.

High level of motivation, enthusiasm, and a sense of fun.

Open and adaptable to change and able to support others through it.

Ability to establish and maintain successful retail processes.

IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets.

Be aware of and be open to the role of social networking and ecommerce.

Shop Floor

Be accountable for sourcing sufficient levels of donated stock locally.

Manage all aspects of health & safety.

Set high standards of cleanliness, display, and merchandising.

Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team.

Ensure that all legal and internal regulations regarding donated stock are adhered to.

Inspire the team to provide a great customer and donor experience, which enables The Gate to attract new supporters every day.

Ensure that feedback, including complaints is responded to.

Empower the team to create original, appropriate, and commercially successful visual merchandising displays, including shop windows.

Enable the team to promote seasonal/topical promotions.

How to apply 

Please send an up to date CV and a covering letter explaining your suitability against the essential criteria in the person specification To Jilly Guild, Chief Officer, The Gate Charity, 2 Ludgate Alloa FK10 2DR or email to by Monday the 3rd of July.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.